Cookie Policy
We use cookies to make our website work properly, improve your browsing experience and understand how visitors use our site. This policy explains what cookies are, how we use them and the choices you have about managing them.
1. What Are Cookies?
Cookies are small text files that are placed on your computer, tablet or mobile device when you visit a website.
They help websites remember information about your visit, such as your preferences, login status and how you use the site.
Cookies cannot normally be used to identify you directly, but they may be linked with other information that can identify you.
2. Who We Are
This website is operated by You Have My Ear, based in Edinburgh, Scotland, United Kingdom.
If you have any questions about this Cookie Policy, please contact us at:
3. Why We Use Cookies
We use cookies to:
-
ensure the website functions correctly
-
remember your preferences
-
improve website performance
-
understand how visitors use our website
-
measure the effectiveness of our marketing
-
keep our website secure
-
improve the overall user experience
-
measure the effectiveness of Facebook and Instagram advertising
4. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly.
They enable features such as:
-
page navigation
-
security
-
booking functionality
-
login sessions (where applicable)
-
website performance
These cookies cannot normally be disabled through our website because they are required for the site to operate.
​
Functional Cookies
These cookies remember choices you make, such as:
-
language preferences
-
accessibility settings
-
cookie preferences
They help personalise your experience.
​
Analytics Cookies
Analytics cookies help us understand how visitors use our website so we can improve its performance and user experience.
We use:
-
Google Analytics 4 (GA4)
-
Wix Analytics
These cookies may collect information such as:
-
pages viewed
-
time spent on pages
-
navigation through the website
-
browser and device information
-
approximate location derived from IP address
Analytics cookies are only activated after you have provided your consent through our cookie banner.
​
Marketing Cookies
Marketing cookies help us understand whether our advertising is effective.
These cookies may be used to:
-
measure advertising performance
-
improve future advertising campaigns
-
show relevant adverts on platforms such as Facebook or Instagram
-
understand which advertisements lead to bookings or enquiries
Examples include:
-
Meta Pixel
-
Meta Conversions API
-
Google Ads
Marketing cookies are only used where you have provided the appropriate consent.
5. Third-Party Cookies
Some cookies used on our website are provided by trusted third-party services, including:
-
Wix
-
Google Analytics 4 (GA4)
-
Meta (Facebook and Instagram)
-
YouTube (where embedded videos are used)
These third-party providers may process information in accordance with their own privacy and cookie policies.
6. Managing Your Cookie Preferences
When you first visit our website, you will be presented with a cookie banner allowing you to choose which optional cookies you wish to accept.
You can change your preferences at any time by:
-
adjusting your browser settings
-
clearing cookies from your browser
-
updating your choices through our cookie banner (where available)
Please note that disabling certain cookies may affect how the website functions.
7. Marketing Cookies and Consent
Marketing cookies, including Meta Pixel and Meta Conversions API, are only activated after you have provided your consent through our cookie banner.
These technologies help us measure the effectiveness of our Facebook and Instagram advertising, understand how visitors use our website and improve our future advertising campaigns.
You can change or withdraw your consent at any time by reopening the cookie preferences available on our website.
8. Browser Controls
Most web browsers allow you to:
-
view stored cookies
-
delete cookies
-
block some or all cookies
-
receive notifications before cookies are stored
You can find instructions within your browser's Help menu.
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our website, technology or legal requirements.
The latest version will always be published on this page.
10. Contact
If you have any questions about our use of cookies, please contact us: